Interviewing leaders

in mental health

Interviewing leaders in mental health

Child Psychotherapist Graham Music delves into the less explored area of early neglect. Here he describes the different types of neglect, how it affects the nervous system and brains, and what might be helpful to treat it.

Graham MusicConsultant Child, Adolescent and Adult Psychotherapist

This Thought Piece from Graham comes in three formats: a video interview with Jane O’Rourke, an audio podcast, and a written piece by Graham.

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Written Thought Piece by Graham Music

Why Neglect?

Emotional neglect as a therapeutic challenge is too little understood – and neglected. Neglect is different from abuse and overt trauma as it is about the good experiences which are not received, not the bad ones that are suffered, about omission not commission, about the effects of not receiving the growth inducing experiences that help minds grow, emotional lives thrive and hearts come alive. It is being held in mind, understood, thought about, cherished and enjoyed which gives rise to emotional growth. This is just what neglected children do not get.

In Nurturing Children I use clinical stories to illustrate essential elements of good therapeutic work. Ultimately therapeutic success depends on a good alliance, empathy, compassion and mutual resonance, alongside carefully gleaned skills and understanding. Yet some patients leave us feeling de-skilled, hopeless, even dreading sessions. I find this especially when working with people with histories of neglect, who have experienced insufficient growth-inducing experiences. This is different to those who are victims of, for example overt abuse or violence, who tend to be more reactive and challenging,

The feelings stirred up in us can be hard to own up to if our personal narratives include being ‘caring’, ’interested’ and ‘empathic’.

  • With such clients we often feel flat, bored and dulled-down.
  • They appear ’empty’, inhibited, passive, self-contained, with minimal capacity for mentalizing.
  • They show little pleasure, rarely inspiring hope, affection or passion.
  • They can be thought of as ‘under-looked’ or ‘unenjoyed’, or after Alvarez, ‘undrawn’ rather than ‘withdrawn’.
  • They slip out of minds, stirring up little interest or worry.

Spectrum of neglect

  • From extremely deprived orphans to milder forms,
  • such as those with very emotionally avoidant, or depressed parents.

True I risk conflating symptoms and causes, as similar histories do not necessarily lead to the same symptoms, but there are sufficient commonalities to describe a common clinical experience.

Double deprivation

Neglected children initially receive scant attention, and later further deprive themselves by barely recognising life-enhancing relationship opportunities. While born with the same preconceptions of lively interpersonal exchanges as anyone, the lack of good experiences leads to lifeless internal objects, with little hope of introjecting anything good. They seem to project little too, having surprisingly little effect on others. [Watch Gianna William’s on this theory]

Nervous systems and brains

Inadequate early experience leads to ‘dampened down’ nervous systems, the opposite of hyperactive aroused people. Emotional deprivation profoundly affects brain architecture, and programs our neurochemical system. (eg releasing less oxytocin).  Many develop autistic-like symptoms, lacking empathy and avoiding intimacy. We see deficits in right orbitalfrontal region, central to attachment patterns and emotional regulation, and less prefrontal left brain activation, central to agency and pleasure.


Such people evoke less interest than those with better developed autobiographical and emotional capacities. Our words and gestures, given with meaning, can feel denuded of life. It is in one’s countertransference that one really learns about these clients, and what it is like to be them, but our attuned resonance can lead us to feel as dead as them. We can say things in therapy just to escape their lifeless worlds.

Clinical technique

We must sustain an empathic stance without being drawn too far into such lifelessness, to stay psychologically animated enough to breathe life back into their psyches, while avoiding the trap of a ‘going-through-the-motions’  faux  psychotherapy. Research even shows that anyone interacting with avoidant people becomes less interested in people generally!

With such patients we need a more ‘active’ technique. They often know little about positive emotional experiences such as enjoyment, excitement, attunement, playfulness or joy. To develop an interest in oneself and others, someone must have been interested in us. In therapy we tend to work a lot with clients’ defensive and fear systems, helping to manage difficult feelings. However, with these patients we also need to build their ‘appetitive’ seeking systems, via mutually enjoyable interactions, allowing aliveness to flourish.


Humans are born ‘experience expectant’, primed for interpersonal interaction, but emotional development is stymied without growth-inducing relationships. In therapy we need to find a way to encourage agency and positive affect, and paradoxically, step back from lifeless encounters to empathically be in touch with such lifelessness. With them we walk a delicate tightrope between amplifying aliveness, agency and enjoyment while not being too intrusive, manic or seductive.

This blog describes children and adults I feel particularly worried about, who rarely inspire passion and therapeutic zeal, who have been neglected emotionally in their early lives, and often then evoke further neglect. The long-term sequelae of such neglect can be ‘deadly’ serious, probably more harmful, yet less noticed, than more visible trauma. Neglected children and adults I have worked with often ‘warm up’, get livelier and more real, given sufficient adaptation to our practice, and the courage of emotional honesty.

Graham Music

A young child walking away from the camera wearing an anorak and rucksack in the rain

Graham Music is a Consultant Child Psychotherapist at the Tavistock Centre and adult psychotherapist in private practice. Graham’s publications include Nurturing Children: From Trauma to Hope using neurobiology, psychoanalysis and attachment (2019), Nurturing Natures: (2016, 2010), Affect and Emotion (2001), and The Good Life (2014). He has passion for exploring the interface between developmental findings and clinical work. A former Associate Clinical Director at the Tavistock Clinic, he has managed and developed many services working with the aftermath of child maltreatment. He works clinically with forensic cases at The Portman Clinic, and teaches, lectures and supervises in Britain and abroad.


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